Replacement policy

Last Updated: January 2024

At qwik3D, we are committed to providing high-quality products and exceptional service.

As all of our products are made to order i.e. manufactured after receiving the order from the customer, We do not accept returns under any circumstance.

If you receive a product that is defective or damaged, we offer a straightforward replacement policy.

1. Eligibility for Replacements

  • You may request a replacement for products that are defective or damaged within 7 days of receiving your order.

  • Items must be in their original condition with all original tags and packaging intact.

2. How to Request a Replacement

To request a replacement, please follow these steps:

  • Contact our customer service team at support@qwik3d.in or +91-9503878360 to request a replacement.

  • Pack the items securely in the original packaging or a similar protective package.

3. Replacement Shipping

  • The cost of shipping the replacement item to you will be covered by us.

  • We will be using a track-able shipping service when returning the defective or damaged product.

4. Contact Information

If you have any questions or concerns about our replacement policy, please contact our customer service team at support@qwik3d.in or +91-9503878360.

5. Changes to this Policy

We reserve the right to make changes to this replacement policy at any time. We also reserve the right to refuse replacement under suspicious behavior. Any changes will be posted on this page, and the date of the last update will be revised accordingly.

Thank you for choosing qwik3D. We value your business and strive to provide you with the best products and service.